Healthcare moves at the speed of trust™
Sunny Referral Connect
Turn every referral into a booked appointment, whether it starts with a provider, care manager, or health plan.
A referral experience built for real world workflows
Sunny Referral Connect is designed for the people who feel today’s referral process the most: plans, care teams, and front‑line clinicians trying to get patients actually scheduled.
Health plans and care management teams use it to navigate members to in‑network, high‑quality providers without endless phone tag or asking members to navigate on their own.
Providers use it to quickly get their patients scheduled with referred clinicians (a dentist finding and booking a neurologist, for example) without Googling, calling around, or relying on patients to follow through.
Navigation vendors and digital health companies embed Sunny to power referral scheduling inside their own products, instead of building and maintaining outreach and booking workflows themselves.
The result is more completed referrals, less administrative work for clinical staff, and a smoother experience for patients.
How It Works
Step 1
Create the referral
A provider, care manager, or health plan submits a referral with the patient’s context, clinical need, and timing, optionally including a specific destination provider or leaving it open.
Step 2
Route to the right place
Sunny applies coverage rules, preferences, and routing logic to identify where the referral should go next and prepares the details offices need to book.
Step 3
Book the visit and close the loop
Outreach is made to the destination office, a visit is scheduled when possible, and status updates flow back to the originating team and, where appropriate, to the patient.
Why Sunny Referral Connect
Purpose-built for healthcare navigation
