Healthcare moves at the speed of trust™

Healthcare moves at the speed of trust™

Sunny for TPAs and Brokers

AI-powered navigation that helps your clients’ members get to the right care faster, keeps spend in network, and differentiates your offering in a crowded market.

Hero Deshbord
Hero Deshbord
Hero Deshbord

What Sunny Does for TPAs and Brokers

What Sunny Does for TPAs and Brokers

What Sunny Does for TPAs and Brokers

Guide every client to a better plan story

Sunny turns member questions about “Where should I go?” and “What is covered?” into booked visits with high value, in network providers and clear explanations of benefits. For TPAs and brokers, that means cleaner utilization, less leakage to out of network care, and a compelling story to bring to employers at renewal. At the same time, Sunny absorbs routine navigation and benefits questions so member services and HR teams handle fewer repetitive calls.

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Power Pack Image
Power Pack Image

How It Works

How It Works

How It Works

From first question to confirmed visit

From first question to confirmed visit

Step 1

Understands the member's need

Sunny listens in plain language to why the member is seeking care and applies eligibility, network, and benefit rules that you configure for each group.

Step 2

Surfaces the right options

It presents in network, high value providers and care settings with clear guidance on cost, access, and coverage, including your preferred partners and programs.

Step 3

Books on the member’s behalf

Sunny contacts provider offices over existing rails such as phone and fax or online portals, secures appointments, and sends confirmations and reminders so referrals turn into completed encounters.

Why TPAs and Brokers Choose Sunny

Why TPAs and Brokers Choose Sunny

Why TPAs and Brokers Choose Sunny

Purpose-built to grow and retain groups

Win with a differentiated experience

Position a branded, AI-native concierge that makes it easy for employees and families to get care, rather than one more app or static directory.

Keep care in-network

Sunny understands your networks, steerage rules, and preferred partners, then guides members to in network primary care, specialists, and facilities.

Clarify complex benefits

Deductibles, coinsurance, prior auth, referrals, and site of care rules are explained in plain language so members understand options without calling HR or your service center for every question.

Close the loop with real appointments

Sunny does not stop at suggestions. It captures the member’s needs in natural language, then uses existing office channels such as phone and fax to schedule visits, send reminders, and manage rescheduling or cancellations.

Built for privacy and security

Designed with strong protections and compliance practices so members can discuss sensitive health and cost questions with confidence.

White labeled and low lift to launch

Embed Sunny under your or your client’s brand inside portals, apps, and phone flows, with configuration that reflects each group’s networks and programs, without building new infrastructure.

Win with a differentiated experience

Position a branded, AI-native concierge that makes it easy for employees and families to get care, rather than one more app or static directory.

Clarify complex benefits

Deductibles, coinsurance, prior auth, referrals, and site of care rules are explained in plain language so members understand options without calling HR or your service center for every question.

Built for privacy and security

Designed with strong protections and compliance practices so members can discuss sensitive health and cost questions with confidence.

Keep care in-network

Sunny understands your networks, steerage rules, and preferred partners, then guides members to in network primary care, specialists, and facilities.

Close the loop with real appointments

Sunny does not stop at suggestions. It captures the member’s needs in natural language, then uses existing office channels such as phone and fax to schedule visits, send reminders, and manage rescheduling or cancellations.

White labeled and low lift to launch

Embed Sunny under your or your client’s brand inside portals, apps, and phone flows, with configuration that reflects each group’s networks and programs, without building new infrastructure.

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Connect with us

See how AI-powered navigation can lower costs and improve outcomes

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Connect with us

See how AI-powered navigation can lower costs and improve outcomes

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Connect with us

See how AI-powered navigation can lower costs and improve outcomes