Healthcare moves at the speed of trust™
The fastest path to the right care.
For members. For margins.
Sunny is your AI-powered navigation platform that guides members to high‑quality, in‑network care, unlocking millions in savings while delivering a delightful, NPS 80+ experience.
For health plans, employers, and TPAs/brokers
Healthcare moves at the speed of trust™
Healthcare moves at the speed of trust™
The fastest path to the
right care. For members.
For margins.
Sunny Health is your AI-powered steerage platform that guides members to high‑quality, in‑network care, unlocking millions in savings while delivering a delightful, NPS 80+ experience.
For health plans, employers, and brokers
Our Products
Our Products
Our Products
6 products. Shared platform. 1 mission.
Sunny Health AI offers five products on shared platforms so every experience runs on the same trusted data and orchestration layer. Products are purpose-built for members seeking care and organizations managing costs.
Network Navigator
AI-powered care navigation that guides members to high-value, in-network providers.
Network Navigator
AI-powered care navigation that guides members to high-value, in-network providers.
Network Navigator
AI-powered care navigation that guides members to high-value, in-network providers.
Verify
Always-on provider and member eligibility tool that reduces back-office friction and cost surprises.
Verify
Always-on provider and member eligibility tool that reduces back-office friction and cost surprises.
Verify
Always-on provider and member eligibility tool that reduces back-office friction and cost surprises.
Cost Compass
Upfront price clarity that spotlights high-value care.
Cost Compass
Upfront price clarity that spotlights high-value care.
Cost Compass
Upfront price clarity that spotlights high-value care.
Referral Connect
Automated specialty scheduling.
Referral Connect
Automated specialty scheduling.
Referral Connect
Automated specialty scheduling.
Care Gaps
Concierge-level outreach and action that closes care gaps.
Care Gaps
Concierge-level outreach and action that closes care gaps.
Care Gaps
Concierge-level outreach and action that closes care gaps.
Ask Sunny
AI concierge that helps members find care, book appointments, and get answers to health questions instantly.
Ask Sunny
AI concierge that helps members find care, book appointments, and get answers to health questions instantly.
Ask Sunny
AI concierge that helps members find care, book appointments, and get answers to health questions instantly.
How It Works
How It Works
How It Works
From first message to confirmed appointment in four simple steps.
From first message to confirmed appointment in four simple steps.
Step 1
Member starts with Sunny
Members start chatting with Sunny to get help with scheduling care, understanding benefits, or finding the right next step in their healthcare journey.
Step 2
Intelligent routing and coverage clarity
Sunny's AI and data platform interpret each request, tap into healthcare and eligibility data, and surface clear, personalized guidance on in-network options and coverage details.
Step 3
Voice AI powered scheduling
Sunny's voice AI agent books visits on members' behalf by using the same phones and fax lines providers already rely on, extending digital scheduling to virtually every healthcare practice in the country.
Step 4
Confirmed, managed appointments
Members receive confirmed appointment details, proactive reminders, and simple tools to reschedule or cancel, helping reduce no-shows and improving access and outcomes.
Why Sunny
Why Sunny
Why Sunny
Purpose-built for healthcare navigation
Built for action, not browsing
Sunny moves members from searching to scheduled, handling the time-consuming work of booking care so they don't lose hours and miss critical appointments.
Access to virtually every provider
By using the phones and fax lines practices already rely on, Sunny connects to providers who will never support online booking or APIs.
Proprietary, high-fidelity data
Sunny's provider graph is built in-house to power accurate, personalized matching across specialty, insurance, location, and quality.
Drop-in, embeddable experience
Sunny slots into existing member portals, apps, and care journeys with minimal lift for internal teams. Launch in weeks, not quarters.
Security as a first principle
HIPAA compliant with a roadmap aligned to SOC 2 standards. Trust, auditability, and protection of member data are baked into every workflow.
AI-native from day one
Sunny's orchestration, triage, and routing are powered by an AI-first architecture instead of a legacy system with AI bolted on.
Built for action, not browsing
Sunny moves members from searching to scheduled, handling the time-consuming work of booking care so they don't lose hours and miss critical appointments.
Proprietary, high-fidelity data
Sunny's provider graph is built in-house to power accurate, personalized matching across specialty, insurance, location, and quality.
Security as a first principle
HIPAA compliant with a roadmap aligned to SOC 2 standards. Trust, auditability, and protection of member data are baked into every workflow.
Access to virtually every provider
By using the phones and fax lines practices already rely on, Sunny connects to providers who will never support online booking or APIs.
Drop-in, embeddable experience
Sunny slots into existing member portals, apps, and care journeys with minimal lift for internal teams. Launch in weeks, not quarters.
AI-native from day one
Sunny's orchestration, triage, and routing are powered by an AI-first architecture instead of a legacy system with AI bolted on.
How Sunny is Different
A side-by-side comparison of modern healthcare navigation approaches.
| Dimension | Sunny Health AI | Provider Directories | Telemedicine Platforms |
|---|---|---|---|
| End-to-end navigation support | |||
| Network-wide provider access | |||
| High-fidelity provider data | |||
| White label integration | |||
| AI-first infrastructure | |||
| Equitable Access |
| Dimension | Sunny Health AI | Provider Directories | Telemedicine Platforms |
|---|---|---|---|
| End-to-end navigation support | |||
| Network-wide provider access | |||
| High-fidelity provider data | |||
| White label integration | |||
| AI-first infrastructure | |||
| Equitable Access |
Proven Leaders from the World’s Top Institutions
Our team brings top-notch healthcare and technology experience, combining engineering depth and clinical rigor to build an AI‑native navigation platform enterprises can trust. Institutions we come from:
For Health Plans
For Health Plans
For Health Plans
Smarter navigation. Lower claims. Better outcomes.
One-step access to care
Convert member requests into confirmed, in‑network appointments with no extra effort required.
One-step access to care
Convert member requests into confirmed, in‑network appointments with no extra effort required.
One-step access to care
Convert member requests into confirmed, in‑network appointments with no extra effort required.
In-network navigation
Guide members to high-value, in-network providers. Reduce out-of-network leakage and ER overutilization.
In-network navigation
Guide members to high-value, in-network providers. Reduce out-of-network leakage and ER overutilization.
In-network navigation
Guide members to high-value, in-network providers. Reduce out-of-network leakage and ER overutilization.
Always-on support
Provide 24/7 answers on benefits, coverage, and next steps so members skip the call center.
Always-on support
Provide 24/7 answers on benefits, coverage, and next steps so members skip the call center.
Always-on support
Provide 24/7 answers on benefits, coverage, and next steps so members skip the call center.
For Employers & Brokers
For Employers & Brokers
For Employers & Brokers
Healthier teams. Lower costs.
Give your employees instant access to care navigation, appointment booking, and benefits guidance.
One-step access to care
Employees book appointments in seconds, directly through Sunny.
One-step access to care
Employees book appointments in seconds, directly through Sunny.
One-step access to care
Employees book appointments in seconds, directly through Sunny.
Cut claims costs
Proactive, in-network care reduces costly ER visits and delayed treatment.
Cut claims costs
Price management helps adjust and control pricing
Cut claims costs
Proactive, in-network care reduces costly ER visits and delayed treatment.
Less admin, more impact
Sunny handles scheduling & reminders, freeing up your HR team.
Less admin, more impact
Sunny handles scheduling & reminders, freeing up your HR team.
Less admin, more impact
Sunny handles scheduling & reminders, freeing up your HR team.
See the value
Track utilization and cost savings with transparent reporting.
See the value
Smart Forecasting uses real-time data and AI to predict
See the value
Track utilization and cost savings with transparent reporting.
24/7 support
Employees get reliable health information and support anytime they need it.
24/7 support
Employees get reliable health information and support anytime they need it.
24/7 support
Employees get reliable health information and support anytime they need it.
Easy deployment
No IT lift required. Get started in days with a free pilot program.
Easy deployment
No IT lift required. Get started in days with a free pilot program.
Easy deployment
No IT lift required. Get started in days with a free pilot program.
What Members Say
What Members Say
What Members Say
Real Stories from Real Users
Hear how Sunny Health is transforming the way people access care.
When I needed a urology appointment, the office I called said the wait was 3 months and I needed a referral. Sunny found me a great Sutter Health urologist who could see me the very next afternoon – no referral needed!
My dad was told to follow up with a lung doctor, but we weren't sure who was covered or how long the wait would be. Sunny quickly narrowed down in-network options close to his home and scheduled an appointment that worked with his schedule.
I used to put off booking routine checkups because dealing with my insurance was such a hassle. With Sunny, I answered a few quick questions and it found an in-network primary care doctor nearby and booked the visit for me.
When I needed a urology appointment, the office I called said the wait was 3 months and I needed a referral. Sunny found me a great Sutter Health urologist who could see me the very next afternoon – no referral needed!
My dad was told to follow up with a lung doctor, but we weren't sure who was covered or how long the wait would be. Sunny quickly narrowed down in-network options close to his home and scheduled an appointment that worked with his schedule.
I used to put off booking routine checkups because dealing with my insurance was such a hassle. With Sunny, I answered a few quick questions and it found an in-network primary care doctor nearby and booked the visit for me.
When I needed a urology appointment, the office I called said the wait was 3 months and I needed a referral. Sunny found me a great Sutter Health urologist who could see me the very next afternoon – no referral needed!
My dad was told to follow up with a lung doctor, but we weren't sure who was covered or how long the wait would be. Sunny quickly narrowed down in-network options close to his home and scheduled an appointment that worked with his schedule.
I used to put off booking routine checkups because dealing with my insurance was such a hassle. With Sunny, I answered a few quick questions and it found an in-network primary care doctor nearby and booked the visit for me.
Frequently Asked Questions
Get answers to common questions here
What problem does Sunny Health AI solve for our members?
Sunny makes it easy for people to say “I need care” and get clear, guided next steps, including finding in network providers, booking appointments, and understanding benefits without phone trees or long hold times.
How does Sunny create value for payers and employers?
How is Sunny different from provider directories, telemedicine apps, or human concierge services?
How is Sunny embedded into our existing ecosystem?
Does Sunny work over phone, text, and other legacy channels?
Is Sunny Health HIPAA compliant and how is data protected?
What data does Sunny need from us to get started?
How long does implementation take and what is required from our team?
Can Sunny work with our existing network and vendor programs?
How does Sunny support equitable access for diverse member populations?
What outcomes and proof points does Sunny track to demonstrate ROI?
How do we get started with Sunny?
What problem does Sunny Health AI solve for our members?
Sunny makes it easy for people to say “I need care” and get clear, guided next steps, including finding in network providers, booking appointments, and understanding benefits without phone trees or long hold times.
How does Sunny create value for payers and employers?
How is Sunny different from provider directories, telemedicine apps, or human concierge services?
How is Sunny embedded into our existing ecosystem?
Does Sunny work over phone, text, and other legacy channels?
Is Sunny Health HIPAA compliant and how is data protected?
What data does Sunny need from us to get started?
How long does implementation take and what is required from our team?
Can Sunny work with our existing network and vendor programs?
How does Sunny support equitable access for diverse member populations?
What outcomes and proof points does Sunny track to demonstrate ROI?
How do we get started with Sunny?
What problem does Sunny Health AI solve for our members?
Sunny makes it easy for people to say “I need care” and get clear, guided next steps, including finding in network providers, booking appointments, and understanding benefits without phone trees or long hold times.
How does Sunny create value for payers and employers?
How is Sunny different from provider directories, telemedicine apps, or human concierge services?
How is Sunny embedded into our existing ecosystem?
Does Sunny work over phone, text, and other legacy channels?
Is Sunny Health HIPAA compliant and how is data protected?
What data does Sunny need from us to get started?
How long does implementation take and what is required from our team?
Can Sunny work with our existing network and vendor programs?
How does Sunny support equitable access for diverse member populations?
What outcomes and proof points does Sunny track to demonstrate ROI?
How do we get started with Sunny?
Connect with us
See how AI-powered navigation can lower costs and improve outcomes
Connect with us
See how AI-powered navigation can lower costs and improve outcomes
Connect with us
See how AI-powered navigation can lower costs and improve outcomes